Service & Operations Professional

PERSOL · 📍 Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
USD 4000 - 5000
PERSOL is seeking a highly motivated Service & Operations Professional to join our team in Bali. In this role, you will be responsible for ensuring the smooth operation of our services and maintaining high standards of customer satisfaction. If you are passionate about delivering exceptional service and have a strong operational background, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of our services to ensure efficiency and quality.,Coordinate with team members to resolve any operational issues promptly.,Maintain and update operational manuals and procedures.,Monitor service performance and implement improvements as needed.,Ensure compliance with company policies and regulations.,Train and mentor team members on operational best practices.,Collaborate with other departments to enhance service offerings.,Provide excellent customer service and address customer concerns.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Hotel Management, or a related field.,Minimum of 3 years of experience in service operations or a similar role.,Strong knowledge of operational processes and procedures.,Excellent communication and interpersonal skills.,Ability to work well under pressure and meet deadlines.,Familiarity with hotel or service industry software and tools.,Proven track record of improving operational efficiency.,Fluent in English, both written and spoken.

🛠️ Keahlian

Operational ManagementCustomer ServiceTeam LeadershipProblem-SolvingAttention to DetailTime ManagementCommunication SkillsSoftware Proficiency
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